Your Questions Answered
FAQs
When is the best time to book?
We suggest that you book as soon as your wedding venue is confirmed. We usually get about 400+ requests per year and only book 20ish. So we always recommend reaching out as soon as you’re thinking about booking. Pl
How do I reserve my date?
All dates are reserved once we receive your signed contract and the non-refundable booking fee of usd600 or a third of your chosen package total. We work on a first come first serve basis so get in touch as soon as you are ready to book to check on our availability.
Will you provisionally book my date?
Unfortunately no. The only way to ensure that your date is secured is to pay the deposit and fill out a booking form. Holding dates can be a sticky situation and very hard to manage when you have multiple enquiries and meetings with couples for the same date.
Where are you guys based & how far will you travel?
We’re based out of Kambuzuma, Harare 20 minutes from the city centre but film & photograph all over Zimbabwe from Zambezi to Limpopo, Eastern Highlands to Victoria Falls. We love destination weddings contact us and we’ll give you estimated travel cost & accommodation requirements.
How many weddings do you cover a day?
We only do one wedding per day, as we understand your special day is a once off non repeatable event. So we bring our best personnel as well as backup equipment to ensure the best workmanship possible.
Do you accept payments plans?
Yes we do. We usually split our payments in to three, the first third being the date reservation, the second any time before the wedding & the last after the wedding on collection or before. Other instalment options can be arranged.
how many crew members will be at our wedding?
Depending with your chosen package, anywhere between 5 & 7 crew members.
How many wedding weddings have you covered?
We’ve been creating films & photographing weddings at Maz-ville Studios since 2006 and we have covered a little over 800 weddings. So ALOT!
Have you guys worked at our venue?
If you are getting married in Harare possibly but to a professional it really doesn’t matter. We can take a quick look at any location and within a few minutes we can sum up what we need to do and get on with the job. If we haven’t worked at your venue, we will always try to scope it out ahead of time so that we are familiar with not just the lighting but some of the best possible locations for photos.
can we view a full wedding you have done?
Definitely! Our work speaks for itself, we understand most media houses post ONLY their best shots and teasers on social media so it hard to determine the quality &workmanship of their full products. We are more than happy to meet up with you to see our work portfolios. If you are not locally based no problem, we can schedule a conference video call.
how long after the wedding do we get our photos & Videos?
This can vary, but normally our turn around time is 1-5 weeks. We’ve never gone over those deadlines, ever! Sometimes It’s a lot quicker, but it just depends on where in the year your wedding lands and the amount of backlog we have. Pre-wedding, studio and family photos usually take 3 to 7 days after the shoot. Photo Albums take longer as these are not printed locally.
do you deliver every image you take on the day?
Unfortunately we do not. We eliminate duplicate images, test shots, missed focused shots, shots with bad expressions and unflattering facial expressions. We might snap a few extras of any of these moments to make sure we have a great shot with the ideal expression for the moment.